Parent - School Communication
Messages
To help ensure that messages are received please can parents and carers NOT send messages via the Transport Assistant.
Please write in the child's Link Book, email the class tutor or call the School Reception directly (01895 443310).
Thank you
Reporting Pupil Absence
IF YOUR CHILD IS UNWELL, OR UNABLE TO ATTEND SCHOOL FOR ANOTHER REASON, PLEASE EMAIL attendance@meadowhighschool.org or CALL THE SCHOOL BEFORE 9.00AM ON THE FIRST DAY OF ABSENCE.
TELEPHONE 01895 443310.
Please state:
- The child's full name
- Tutor Group (if possible)
- Reason for absence (eg - unwell - please give specific details of the illness or absence)
PLEASE NOTIFY SCHOOL EVERY DAY YOUR CHILD IS ABSENT.
When you dial the school phone number, please pick option 1 and leave a message clearly stating your child's name and the reason for their absence. Please be specific, if it is due to illness, state what illness or other circumstance. Please notify school every day of your child's absence and provide medical evidence upon their return to school in the form of prescribed medication or appointment cards. The Welfare Team can give advice regarding the length of time needed off school if your child has an infectious condition. Thank you.
Medical and Other Appointments During The School Day
Leaving School During the Day
If you need to collect your son or daughter during the school day, or bring them in late, because they have an appointment, eg doctor, dentist, hospital, orthadontist, counselling etc, during school time, please ensure you inform the school BEFORE the day of the appointment.
Please ENSURE the class tutor knows, in advance, the time you will be collecting them, so they can have your child ready in Reception. Please write a message in your child's link book and/or call School Reception.
Thank you.
Calls to Staff
To help you make contact with the most appropriate person to assist you when you call the school, our Reception Team will ask what your call is regarding. Please take a moment to inform the team member if this is a general enquiry, subject specific enquiry eg. Maths or a concern or complaint.
In most cases, you will be directed to your child's Form Tutor. They will not always be
immediately available but the receptionist will take a message, including the level of urgency, and will pass this on.
For subject specific issues, they may be a Subject Teacher or Faculty Leader. Again, if they are not available, a message will be passed to them.
Occasionally, you may be directed to the Assistant Head Teacher for your child's Team, or the Deputy Head Teachers (Miss Taylor or Ms Willis).
Calls for Mrs Rigby (Head Teacher) will go to her PA.
Should you wish to email rather than leave a message, our reception team will give you the
appropriate email address.
Conduct
At Meadow High School we believe that relationships and communication between the school, parental community and the wider community should be positive. To ensure this we expect all adults to conduct themselves in a calm and respectful manner, whether this be whilst on the school premises, when making contact by telephone or through email.
Staff are expected to behave professionally during a difficult situation and where possible invite another colleagues to support them to resolve the situation efficiently and calmly.
The vast majority of parents, carers and visitors are very supportive of the school and model exemplary behaviour whilst on the school site or in any communications.
Contact Details
The school must have AT LEAST TWO CONTACT NUMBERS for each student to ensure prompt contact can be made in case of an emergency or sickness.
If you move, change your telephone or mobile number or any contact details. PLEASE ENSURE you inform the school of your new details.
Either write the new details in your child's link book or call School Reception on 01895 443310.
Once a year, we send out Data Sheets for you to check your information is correct and return to us (we have to do this by law). Please ensure everything is up-to-date.
Name:
Address:
Telephone:
Mobile Telephone:
Email:
Relationship to pupil:
(for example, Mother, Aunt, Grandparent)
After School Clubs
If your child attends an after-school club, please ensure you collect them promptly afterwards.
If your child is not attending a club for one week, please let the school know in advance so we can ensure messages get passed on to the relevant people.
For an up-to-date list of School clubs, please click here
Money
From February 2020 we are now using Parent Pay for all payments into school including:
- School lunch payments
- Trips
- Non-uniform days
- Charity donations
- School events
- Residential trip
Parents will need to set up a Parent Pay account.
Here is the link to the Parent Pay website:
https://www.parentpay.com/
If you need help setting up an account, please call Reception (01895 443310).
If you are unable to set up a Parent Pay account, we can provide a Pay Point barcode. You can take your payment and barcode to any shop that accepts Pay Point. Look for shops displaying this logo:
